Contact Us

We appreciate hearing from our patients, their families and members of our community and want to help them find the information they need.

  • If you want to share a compliment about a recent visit or the care you or your loved one received, please email us at 
  • If you need to schedule, reschedule or cancel an appointment with a primary care provider, please call us at​ 817-702-1100.  For specialty care appointments, please see below for the department/clinic contact number.
  • You can also manage your JPS care through our online MyChart feature, which allows you to communicate with your provider/clinic, request medication refills and view tests/results all online.
  • To locate or speak to a patient, please call 817-702-3431
  • If you are a member of the news media or have a request through the Texas Public Information Act, please contact the Communications and Community Affairs team here 
  • To enter a prescription refill online, complete the online form available here 
  • MyChart Technical Assistance ONLY 817-702-2478

JPS Health Network is dedicated to providing compassionate care for our patients. We are committed to the patient experience and patient safety. If you have a concern, please email us at

Dial 702 for JPS

As JPS Health Network continues to grow and improve the care and services for our community, making it easy to contact JPS is important. In August 2016, all JPS phone numbers changed to begin with 817-702.

JPS phone numbers with extensions 927, 926, 924, 921, 920, 852 and 222 will no longer forward to the 702 phone numbers. It is important that you change all your JPS phone numbers to 702. Don’t forget to check:

  • Cell phone contacts
  • Address book
  • Appointment reminders
  • Business cards
  • Notes on the refrigerator

To make it easier for you, we’ve prepared a list of all JPS contact numbers here that you can print for handy reference.