Chronic Care Management Program

Notification
Starting March 16, 2026, patients and visitors may begin parking in the new Main Street Garage, on the southwest corner of Main Street and Magnolia, entering from Main Street on the east side of the garage. Parking is cashless and $5 per visit. For additional information, please view our parking page.

Notification
JPS Health Network continues to operate under a controlled network downtime. Patients should keep scheduled appointments unless contacted directly by their JPS care team. We understand the importance of timely healthcare, including access to medications. Patients who need assistance should contact the appropriate JPS call center: JPS Main Hospital: 817-702-3431 JPS Community Health Centers: 817-702-1100 JPS Outpatient Behavioral Health: 817-702-3100 JPS Outpatient Pharmacies: 817-702-3531 Anyone experiencing a medical emergency should call 911. Throughout this disruption, our commitment remains steadfast: to provide safe, high-quality care that our community trusts JPS to deliver. We are grateful to our teams for their resilience, professionalism, and dedication to our patients and to one another. We appreciate our community for your support. We will continue to share confirmed information and provide updates as our work progresses.

Notification

JPS Health Network continues to operate under a controlled network downtime. Patients should keep scheduled appointments unless contacted directly by their JPS care team. We understand the importance of timely healthcare, including access to medications. Patients who need assistance should contact the appropriate JPS call center:

JPS Main Hospital: 817-702-3431
JPS Community Health Centers: 817-702-1100
JPS Outpatient Behavioral Health: 817-702-3100
JPS Outpatient Pharmacies: 817-702-3531

Anyone experiencing a medical emergency should call 911.

Throughout this disruption, our commitment remains steadfast: to provide safe, high-quality care that our community trusts JPS to deliver. We are grateful to our teams for their resilience, professionalism, and dedication to our patients and to one another. We appreciate our community for your support. We will continue to share confirmed information and provide updates as our work progresses.

CareHarmony Chronic Care Management Program

A Helping Hand Between Office Visits

At JPS Health Network, we know managing all your care needs can be complicated, but it doesn’t have to be. Chronic Care Management (CCM) is a new program available to Medicare patients living with more than one chronic condition, such as arthritis, diabetes, depression, or high blood pressure.

Care Coordination

JPS Health Network offers a service that can help you navigate these challenges. Our CareHarmony care coordination service is designed to help you take care of you! You will benefit by receiving monthly telephone assistance between your regular appointments. This includes a dedicated Care Coordinator to guide you towards better health.

Chronic Care Management extends your care outside of the four walls of your physician's practice to ensure that you maintain the best possible health.

Each month your Care Coordinator will call you to:

Assist with scheduling appointments, lab tests, or other tests
Explain how and when to take your medications
Coordinate any home health or medical equipment needs
Connect you with health education resources, services, and programs
Identify available community resources
Coordinate follow-up care after leaving the hospital
Access other support services you need to stay well

There is also a 24/7 Care Coordinator Phone Line to help answer any questions you may have day or night outside of your calls with your Care Coordinator.

Cost and Coverage

The Chronic Care Management program is no-cost for many Medicare patients that have secondary insurance. For those not covered by their secondary insurance, CCM would, like all other Medicare programs, be subject to a monthly copay (typically around $10-12 per month) as well as your deductible.

Chronic Care Management FAQs

Get in Touch
If you have questions about this service and would like to learn more on this program, or how to enroll, please call 817-702-0888 to speak with a Care Coordinator. Find out more about CareHarmony here.