John Hayes Named Director of Guest Services
John M. Hayes has been named Director of Guest Services for the JPS Health Network. In that capacity he is responsible for patient relations, guest relations, customer services, parking and transportation services.
Prior to joining JPS, Hayes was Hotel General Manager for Baylor Medical Plaza Hotel. His hospitality experience ranges from limited service operations to large convention and four star/diamond hotels.
A graduate of Oklahoma State University with a degree in hotel management and restaurant administration, he is a certified hotel administrator. He also completed the mid-management program in the Executive and Management Development Division of Southern Methodist University's Cox School of Business.