Contact Us
Is it delivery time?
Park in the garage off Allen Avenue and St Louis Avenue. Enter through the main entrance (next to the garage) of John Peter Smith Hospital and walk down the hallway to the orange elevators (across from the Gift Shop). Ride those elevators to Labor and Delivery on the second floor.
Women and Infants' Services Locations
Information about visiting
Support from friends and family is important to helping patients feel comfortable during their stay in the hospital. We encourage loved ones to visit. Visitation may be restricted at any time for safety or health reasons.
In OB Triage, Delivery and Surgery
OB Triage: One adult visitor is allowed in rooms to protect patient privacy and safety.
Labor and Delivery: Maximum of three adult visitors allowed at any one time.
Operating Room: One adult is allowed as a support person during deliveries in which the mother is awake.
Post-Anesthesia Care Unit (PACU) or Recovery Room: One adult support person at a time is allowed.
Children visitors:
- Brothers and sisters of the new baby must be age two or older and must be listed when the mother is admitted to Labor & Delivery.
- Children of family and friends must be ages 14 and older.
- Children visits end at 8 p.m.
- All children must be accompanied with an adult in the OB Triage waiting room.
- No children are allowed in the OB Triage rooms for safety.
After Delivery or Surgery
After Delivery Visitation
After non-surgical deliveries all family or friends ages 14 and older and baby’s brothers and sisters ages two and older can visit for approximately 20 minutes.
After delivery we encourage mom and baby to have private skin-to-skin contact time to promote baby’s health and encourage a bond and breastfeeding.
2 North – Mom & Baby Unit
Breastfeeding: JPS promotes exclusive breastfeeding for mom and baby health. Please respect mom’s privacy when she breastfeeds.
Mother-Baby Rooming-in: JPS keeps mom and baby together to promote bonding and
for security.
Quiet Times: 8 to 10 a.m., 2 to 4 p.m., 11 p.m. to 2 a.m.
Support Person: Mom can select one adult support person who is welcome at all times.
Family and Friends: Visitors are welcome from 10 a.m. to 8 p.m. daily. Please limit the number of visitors in mom’s room to four at one time. Please do not visit if you are sick.
2 South – Antepartum/Gyn-Oncology
Quiet Times: Please allow patient rest and healing time between 8 to 10 a.m. and 2 to 4 p.m. daily.
Support Person: Patients can select one adult support person who is welcome at all times. Please do not sit on or use the second bed.
Family and Friends: Visitors are welcome from 10 a.m. – 8 p.m. daily. Please limit the number of visitors in mom’s room to four at one time. For special needs, such as long-term admissions or end of life please make arrangements with the team leader.
Neonatal Intensive Care Unit (NICU)
The baby’s mother and one other person will be given a bracelet/band with a code number on it. Only people who have a band can get information about their baby over the phone. The nurses cannot give out any information on the phone if you do not know your bracelet/band code.
- Visitors will be asked to show us the bracelet/band. Visitors will need to bring a photo ID so we can make a copy of it.
- NICU limits baby visits to no more than two visitors at one time. One person must be the identified band holder.
- Visitors must be at least 13 years of age.
- Please do not visit if you are sick.
- You may be asked to leave for short periods during emergency procedures, admissions, shift changes and during morning rounds.
The NICU closes from 6:30 to 8:30 a.m. and 6:30 to 8:30 p.m. during staff shift changes.
The baby’s mother and one other person will be given a bracelet/band with a code number on it. Only people who have a band can get information about their baby over the phone. The nurses cannot give out any information on the phone if you do not know your bracelet/band code.
Visitors will be asked to show us the bracelet/band. Visitors will need to bring a photo ID so we can make a copy of it.
