EAP Services

Our Services

Short-term consultation and referral services are available for any challenges that you may face. Our counselors have the training and experience to assist team members and their families with a wide range of life issues. After initial assessment, you and the EAP counselor will discuss whether your needs are better addressed through short-term counseling or by referral to an appropriate specialist.


Emotional Health

  • Anxiety and stress
  • Depression
  • Grief and loss
  • Anger management


Marriage and Family

  • Parenting and step-parenting
  • Adolescent concerns
  • Marital stress
  • Separation and divorce


Substance Abuse

  • Concern over personal use
  • Concern over a loved one’s use
  • Tobacco cessation



  • Workplace conflicts
  • Dealing with difficult people
  • Burnout


Financial Crisis

  • Gambling
  • Change of income


Work/Life Harmony

  • Childcare
  • Eldercare
  • Time management


Services to Organizational Leaders

The JPS Employee Assistance Program provides consultation with, training of, and assistance to JPS leadership seeking to manage a troubled employee, enhance the work environment, and improve employee job performance. These offerings include the following stand-alone or integrated resources:

  • Management consultation: use of an EAP clinician to offer behavioral science expertise in the formulation of a plan to address an employee behavioral problem.
  • Management trainings: for example, the “Constructive Accountability” segment of Sprint for Success.
  • Management referrals: This may begin with coaching a leader in the use of constructive confrontation to address the employee’s job performance problem. Once the referral is made, the EAP clinician provides the referring leader with information specific to the employee’s attendance and compliance with EAP recommendations.


Presentation Services

The JPS Employee Assistance Professionals provide ongoing EAP specific trainings and EAP topical seminars. These services can be requested by a leader from any department. Topics may include, but not limited to, any of the following:

  • Overview of EAP services
  • Burnout/Self-Care
  • Trauma Informed Care
  • Work/Life Harmony
  • Wellness
  • Stress Management
  • Grief
  • Workplace Violence
  • Vicarious Trauma
  • Conflict in the Workplace
  • Depression/Anxiety


Group Support

The JPS EAP clinicians offer debriefings and support groups to those departments in need. This may be requested for the following reasons:

  • Death of a beloved employee, employee family member, or patient
  • Aftermath of a natural disaster
  • Aftermath of an emotionally convoluted case that’s affecting the team
  • Traumatizing event that has affected the team


Schwartz Rounds

Schwartz Rounds, which provides a special method of fostering emotional resilience in the workplace, is now embraced and practiced across more than 500 healthcare organizations. The purpose of Schwartz Rounds is to bring us together, on a regular basis, to talk about the difficult social, emotional, and spiritual issues we face daily in our work as caregivers. It is a chance to hear from, and share with, our colleagues, in a safe and confidential environment, our thoughts, our feelings, and experiences. And in doing so, to remind and refresh the compassion and caring that originally led us into our careers. Schwartz Rounds are different than the usual ones. They are not to problem-solve, analyze, or critique. We meet to share our experiences, to find support in our daily challenges, to foster teamwork, and ultimately to enhance the quality of care we provide our patients. The JPS Employee Assistance Program is one of several JPS functions that collaborate in the offering of Schwartz Rounds. Should you have a particular idea, theme, or question regarding Schwartz Rounds, please feel free to contact us at x21688