Knocking Down Barriers
Patients who once waited months for access to affordable medical care are now waiting less than 24 hours following a top-to-bottom overhaul of the application process for the Connection charity care program at JPS.
"What for many people was the single biggest barrier to accessing Connection has practically been eliminated for the majority of our patients," said David Salsberry, chief financial officer.
JPS provides discounted care for uninsured Tarrant County residents, as well as those with insurance but unable to afford their plan’s deductibles and co-pays. Income determines which of six JPS Connection programs a patient joins.
Using the new streamlined application process, a majority of applicants now have an answer the same day — within an hour in many cases.
Dr. Huda Al-Hafidh, director of Dental Services at JPS, has won the Hispanic Health Care Heroes Award for her dedication to the children of Tarrant County.
The Heroes Award is presented by the Hispanic Wellness Coalition, the Fort Worth Hispanic Chamber of Commerce and United Healthcare to recognize “distinguished individuals and organizations that provide healthcare and education to the Latino community.”
Al-Hafidh, widely known as Dr. Huda, has spent the last two decades at JPS improving the dental health of a generation of school children. She initiated community partnerships with Title I schools in Fort Worth, taking dentistry into the classroom to provide preventive care and identify children in need of affordable treatment for decay or infection. The program grew to include school districts HEB, Grapevine-Colleyville, White Settlement, Everman, Birdville, Keller and Crowley. The effort is in its fifteenth year and provides services to more than 20,000 children annually.